How Technical Logistics Is Supporting A New Dimension of Industry
We are certainly living in a digital world and with the rollout of 5G and The Internet of Things (IoT), we are moving into a new dimension of digital tech. Touch-screen is the latest addition to the long list of new technologies that are making our lives easier and this has spawned the evolution of a new technical logistics sector that supports the new generation of state-of-the-art digital equipment.
White Glove Solutions
The term ‘white glove’ refers to technicians that are certified to handle technical equipment and a leading UK white glove logistics provider is TecDis Network, who offer a wide range of services that include:
- Demo Equipment: Management and installation.
- ATMs & Banking Equipment: Installation and maintenance.
- Reverse Logistics: Removal and return of equipment to OEM.
- Data Centre Relocation: Design & build service.
- Medical Equipment: Final mile delivery, installation & calibration.
- Asset Recovery – Collection & disposal of IT hardware.
When you are out and about in the city, almost everything you see requires specialised installation; ATMS, touch-screen vending machines and digital advertising screens. White glove technicians tend to specialise in one type of equipment and they must regularly attend training workshops to gain the required certification to handle technical equipment. The web is becoming a dangerous place and when shopping online, always buy from sites with a valid SSL Certificate, which protects your financial data.
This is one sector that really does rely on technical logistics; MRI and CT scanners must be carefully handled and installed by white glove technicians, while all X-Ray units come under the domain of tech logistics. If you were tasked with handling a large and very expensive piece of kit up to the 5th floor of a large hospital, where it must be installed and calibrated, ready for use, you would quickly realise this is specialised work. In most cases, the equipment needs to be disassembled and reassembled onsite; prior to an installation, the tech logistics firm would send a technician to the site to survey and work out an installation plan.
Final Mile Delivery
This service begins with the equipment being delivered to an agreed location close to the installation site; The white glove team take possession of said equipment and they are tasked with the handling, installation, configuration and calibration, leaving the equipment ready for use. Large generators must be treated this way and usually require police escorts when travelling, which is also the responsibility of the white glove logistics team who have special vehicles for transporting technical equipment.
The Future is Here
Everything will soon be wireless and touch controlled and as new and innovative tech arrives, the white glove technicians will be responsible for putting the equipment online. The next huge step in our journey to digital perfection is The Internet of Things, which will be a platform for all digital devices to communicate and with 5G speeds, our world will change for the better.
If you are looking for a challenging career, tech logistics is certainly going to be around for many years and if you have an interest in digital tech, this could be the path to take.